Yes — all existing and new clients must complete a consultation and medical form before treatment. This helps us ensure your safety and tailor the procedure to your needs.
Please avoid alcohol, caffeine, and blood-thinning medications (like ibuprofen or aspirin) for at least 24 hours before treatment, unless advised otherwise by your GP.
Most clients describe discomfort as mild. We use numbing cream where appropriate to keep you comfortable.
Some bruising or swelling is normal — particularly with fillers or skin boosters. This typically settles within a few days. Aftercare will be provided to support healing.
Yes — certain medications, medical conditions, or allergies may mean you’re not eligible. That’s why an honest, completed consultation form is essential before treatment.
Yes — a 50% deposit is required to secure all appointments. This is non-refundable unless you give at least 48 hours’ notice to reschedule.
No. Aesthetic treatments are non-refundable. Results vary from person to person and cannot be guaranteed.